What does parcel management software do?
It records every delivery that arrives for residents, tells them it is there, and records who collected it and when.
Paper parcel logs work until there is a dispute. A resident says a parcel never arrived, or someone else picked it up, and the building has no photo, no signature and no clear time. A digital system gives you the proof.
What does MYBOS Parcel Management include?
Everything a front desk needs, from arrival to collection, on the web or in the app.
- Fast logging by apartment, parcel type and storage location
- Automatic notifications by email or SMS as soon as the parcel is saved
- Photos taken at logging as a record of condition and receipt
- Digital signatures captured at collection on a touchscreen or USB signature pad
- Overdue reminders for uncollected parcels, with notifications you can resend
- Barcode scanning as an optional add-on for faster logging and collection
How does a parcel move through MYBOS?
Four simple steps, all recorded.
- Parcel arrivesSelect the apartment, parcel type and storage location, add a photo and scan the barcode if you have the add-on.
- Resident is notifiedAn email or SMS goes out automatically when the parcel is saved.
- Resident collectsFind the parcel in Pending Collection and capture a signature.
- Record is keptThe parcel moves to the collected archive, searchable and exportable.
Why does a building need a parcel system?
Because parcels are now one of the biggest daily tasks at the front desk, and one of the most common sources of complaints.
A proper system saves staff time, cuts down on residents asking whether something has arrived and protects the building when a parcel goes missing. Residents can also see their parcels in the MYBOS resident app if the building manager switches the feature on.