What should a building maintenance app let you do?
Everything you would otherwise have to write down and type up later: log the fault, link it to the asset, assign it and close it with proof.
- Create cases on the spot with photos and a location
- Scan asset QR codes so the fault links to the right equipment straight away
- Assign and follow work orders to contractors or your own team
- Close jobs with photos so there is proof the work was done
- See the day's schedule including planned maintenance that is due
How do QR codes speed up fault reporting?
They take the guesswork out of which asset is broken.
- Generate a QR codeEach asset in MYBOS can have its own code, printed and fixed to the equipment.
- Spot a faultOpen the MYBOS Manager App and start a new case.
- Scan the codeThe case links to the asset instantly, with its history and service contractor.
- Assign the workThe contractor gets the details they need, including the asset.
Is this the same as the resident app?
No. This page is about the maintenance workflow for your on-site team.
Manager App
Used by building managers and staff to log and close jobs, scan assets, manage parcels and run the day.
Resident app
Branded for your building, used by residents to report issues, book amenities and read notices.
For both apps and how they fit together, see our building management app page. For the work order side, see work order management for building teams.
Why does mobile matter for maintenance?
Because a record that is typed up later is a record that is often incomplete.
When staff have to remember details until they are back at a desk, photos go missing, locations get vague and jobs get closed without notes. Doing it on the phone at the time keeps the history accurate, which matters later when the committee asks what happened or a warranty claim needs evidence.