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Visitor management system for residential buildings

Visitors, tradespeople and contractors come through residential buildings all day. MYBOS On-Site Check In shows the building manager who is on site, why they are there and how long they have been there, with contractor visits linked to the job.

Built for high-density residential, mixed-use and multi-building portfolios.

Example building

Who’s on site now

4 on site
  • Plumber, apartment 1407

    Linked to the work order

    On site 40 min
  • Lift technician

    Linked to the planned service

    On site 2 hrs
  • Fire services contractor

    Site induction accepted

    Checked in
  • Visitor, building inspection

    Terms accepted on sign-in

    Checked in
  • Painter, lobby

    Left the site radius

    Signed out
A live list, with full history of past visits.

What does a visitor management system do in an apartment building?

It records who comes into the building, why and for how long, so the building manager is not relying on a paper sign-in book.

  • QR code check-in where visitors scan a building code and fill in a short form
  • Terms and inductions that must be accepted before someone can sign in
  • A live on-site list plus a full history of past visits
  • Links to jobs so contractor check-ins attach to their case, work order or quote request
  • Geolocation controls that limit check-in to a set radius and sign people out when they leave
  • Exports of check-in records for compliance and reporting

Why link contractor visits to jobs?

Because a check-in on its own tells you someone came. A check-in linked to a work order tells you what they came to do.

When a contractor's visit sits against the work order, you can see when they arrived, how long they stayed and whether the job was completed, all in one place. That makes invoices easier to check and disputes easier to settle. Both the building manager and the contractor receive automated emails on sign-in and sign-out.

How is this different from an office reception system?

Office visitor systems are built around a reception desk and hosts. Residential buildings need something that works with or without a front desk.

In an apartment building, many visitors are contractors working on common property or in apartments, and there may not be a concierge on every shift. A universal QR code that needs a single scan works at any entry point, and the building manager can see and manage records from anywhere. More detail is on the MYBOS On-Site Check In page.

Paper sign‑in book or digital check‑in?

A paper book records names. A digital system records names, reasons, times and the job, and you can search it later.

Paper sign-in bookMYBOS
Who is on site nowRead through the pageA live list
Why they are hereOften left blankLinked to the case or work order
Site termsExplained at the desk, if at allAccepted before sign-in
Forgotten sign-outsNever closedAutomatic sign-out outside the radius
RecordsA pile of old booksSearchable and exportable

“Now, everything's centralised, from communication to maintenance tracking.”

Guy Richards, Barangaroo

Rated 4.3 out of 5 on Capterra, GetApp and Software Advice, and trusted by over 200 organisations.

Who MYBOS check‑in is built for

  • High-density residentialbuildings with constant contractor traffic
  • Mixed-usebuildings with residents and commercial tenants
  • Multi-building portfoliosmanaged from one platform

See On‑Site Check In running in your building

Tell us how visitors and contractors are signed in today. We'll show you how MYBOS handles it.

If you go ahead, our Australian team helps set up your buildings and bring your records across, and your managers get free training through the MYBOS Training Academy.

Book your demo

No obligation. We'll be in touch to find a time that suits.

Prefer to talk? Email sales@mybos.com or call +61 2 8378 1096.

Visitor management questions, answered

How do visitors check in?

Visitors scan the building's QR code with their phone and complete a short form. Once they sign in, a confirmation is shown on screen and emailed to them, and the building manager can see them in the live on-site list.

What happens if someone forgets to sign out?

MYBOS can restrict check-in to a set radius and automatically sign people out when they leave it. Building managers can also sign visitors out manually from the dashboard.

Can contractors be asked to accept a site induction?

Yes. You can require visitors and contractors to accept terms and conditions or a site induction before they can sign in, so there is a record that they agreed.

Can we export visitor records?

Yes. Check-in records can be exported individually or in bulk, which is useful for reporting and for any incident that needs a record of who was on site.

Does it work without a concierge?

Yes. Because check-in runs from a QR code on the visitor's own phone, it works at any entry point, with or without a front desk. Managers can see and manage the records from anywhere.