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Visitor management system for apartment and condo buildings

Guests, contractors and delivery drivers come through residential buildings all day. MYBOS On-Site Check In shows your team who is in the building, why they are there and for how long, with or without a front desk.

Built for high-density residential, mixed-use and multi-building portfolios.

Example condo building

Who’s on site now

4 on site
  • Plumber, unit 1407

    Linked to the work order

    On site 40 min
  • Elevator technician

    Linked to the scheduled service

    On site 2 hrs
  • HVAC vendor

    Site terms accepted on sign-in

    Checked in
  • Guest of unit 902

    Checked in by QR code

    Checked in
  • Painter, lobby

    Left the site radius

    Signed out
A live list, with full history of past visits.

What does a visitor management system do in a condo building?

It records who comes in, why and for how long, so your team is not relying on a paper sign-in sheet at the front desk.

  • QR code check-in where visitors scan a building code and fill in a short form
  • Terms and inductions that must be accepted before someone can sign in
  • A live on-site list plus full history of past visits
  • Links to jobs so contractor check-ins attach to their work order or quote request
  • Geolocation controls that limit check-in to a set radius and sign people out when they leave
  • Exports of check-in records for reporting

Why link contractor visits to work orders?

A check-in on its own tells you someone came. A check-in linked to a work order tells you what they came to do.

When a vendor's visit sits against the work order, you can see when they arrived, how long they stayed and whether the job was completed. That makes invoices easier to check and disputes easier to settle. The manager and the visitor both receive automated emails on sign-in and sign-out.

How is this different from an office visitor system?

Office systems are built around a reception desk and a host. Residential buildings need check-in that works at any door, at any hour.

Many visitors in condo buildings are vendors working in common areas or units, and the front desk may not be staffed around the clock. A universal QR code that needs a single scan works at any entry point, and managers can see and manage records from anywhere. MYBOS also handles package management for the same front desk.

Paper sign‑in sheet or digital check‑in?

Paper records names. Digital check-in records names, reasons, times and the job, and you can search it later.

Paper sign-in sheetMYBOS
Who is on site nowRead through the pageA live list
Why they are hereOften left blankLinked to the work order
Site termsExplained at the desk, if at allAccepted before sign-in
Forgotten sign-outsNever closedAutomatic sign-out outside the radius
RecordsBinders in a cupboardSearchable and exportable

“Now, everything's centralised, from communication to maintenance tracking.”

Guy Richards, Barangaroo

Rated 4.3 out of 5 on Capterra, GetApp and Software Advice, and trusted by over 200 organizations.

Who MYBOS check‑in is built for

  • High-density residentialbuildings with constant vendor traffic
  • Mixed-usebuildings with residents and commercial tenants
  • Multi-building portfoliosmanaged from one platform

See On‑Site Check In running in your building

Tell us how visitors and vendors sign in today. We'll show you how MYBOS handles it.

If you go ahead, our team helps set up your buildings and bring your records across, and your managers get free training through the MYBOS Training Academy.

Book your demo

No obligation. We'll be in touch to find a time that suits.

Prefer to talk? Call +1 844 445 3675 (US) or +1 833 924 5947 (Canada), or email sales@mybos.com.

Visitor management questions, answered

How do visitors check in?

Visitors scan the building's QR code with their phone and complete a short form. A confirmation is shown on screen and emailed to them, and your team sees them in the live on-site list.

What happens if someone forgets to sign out?

MYBOS can restrict check-in to a set radius and automatically sign people out when they leave it. Managers can also sign visitors out manually.

Can vendors be asked to accept site rules?

Yes. You can require visitors and vendors to accept terms and conditions or a site induction before they can sign in, so there is a record that they agreed.

Can we export visitor records?

Yes. Check-in records can be exported individually or in bulk, which helps with reporting and with any incident that needs a record of who was in the building.

Does it work without a 24-hour front desk?

Yes. Check-in runs from a QR code on the visitor's own phone, so it works at any entry point with or without staff at the desk.