What does package management software do?
It records every package that arrives for residents, tells them it is there, and records who picked it up and when.
Paper package logs work until there is a dispute. A resident says a package never arrived, or someone else took it, and the front desk has no photo, no signature and no clear time. A digital system gives you the proof.
What does MYBOS package management include?
Everything a front desk needs, from delivery to pickup.
- Fast logging by unit, package type and storage location
- Automatic notifications by email or SMS as soon as the package is saved
- Photos taken at logging as a record of condition and receipt
- Digital signatures at pickup on a touchscreen or USB signature pad
- Overdue reminders for packages that have not been picked up
- Barcode scanning as an optional add-on for faster logging and pickup
How does a package move through MYBOS?
Four steps, all recorded.
- Package arrivesSelect the unit, package type and storage location, add a photo and scan the barcode if you have the add-on.
- Resident is notifiedAn email or SMS goes out automatically when the package is saved.
- Resident picks upFind the package in the pending list and capture a signature.
- Record is keptThe package moves to the collected archive, searchable and exportable.
Why does a condo front desk need a package system?
Because packages are now one of the biggest daily jobs at the desk, and one of the most common sources of complaints.
A proper system saves staff time, cuts down on residents asking whether something arrived, and protects the building when a package goes missing. Residents can also see their packages in the MYBOS resident app. The same front desk can manage visitors with visitor management.