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For building managers and facility teams

Track every repair from the first request to sign-off

Someone reports a problem. Then what? MYBOS turns a repair request into a tracked job, from the first report to the contractor to the sign-off, so nothing slips through and everyone can see where it is up to.

  • Every request becomes a tracked job
  • See the status without chasing anyone
  • A full record when the job is done

Trusted by over 200 organisations. Australian owned and supported.

Book your demo

See repair tracking in MYBOS. No obligation.

Prefer to talk? Email sales@mybos.com or call +61 2 8378 1096.

Trusted by over 200 building and facilities management professionals worldwide

At MYBOS, we’re proud of the partnerships we’ve built with our clients:

The Star logo Sekisui House logo Hyundai logo Chanel logo Multiplex logo Meriton logo Accor logo JLL logo Oaks logo Frasers logo Crown logo BGIS logo
The job-shaped question

How to track a building repair from start to finish

Tracking a repair means every request has a status you can see, from reported, to assigned, to in progress, to signed off, with a record at each step.

Without that, repairs live in texts, emails and memory, and the resident calls back because no one can say what is happening. MYBOS gives every request one place to live and one clear status, so the answer is always there.

Request to sign-off

One clear path for every repair

Log it, assign it, track it and close it, with the history kept automatically.

Capture the request icon

Capture the request

Residents and staff raise requests in the app or at the desk, so nothing is lost in a text thread.

Assign and track icon

Assign and track

Turn a request into a work order, assign the contractor and follow the status in real time.

Sign off with a record icon

Sign off with a record

Close the job with notes, photos and costs attached, so there is proof it was done.

No more chasing
No more chasing

Answer where is my repair in one glance

The most common question a manager gets is a simple one: what is happening with my repair. Usually the honest answer is I will check.

MYBOS makes the status visible, so residents and owners can see progress and you are not the bottleneck.

  • Live status on every job
  • Photos, notes and costs on the record
  • Contractor compliance checked before they attend

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Don’t just take our word for it

★★★★★

“Everything is centralised now, from communication to maintenance tracking. If any manager asked what I’d recommend, MYBOS would be my first choice.”

Guy Richards, Barangaroo

★★★★★

“My favourite work mate. Fully featured and very efficient, a perfect job companion for a building manager.”

Charlene Sen, Building Manager, Jacksons Landing

★★★★★

“With MYBOS, our building managers now spend less time on admin and more time on site. I’d recommend it to any manager.”

Nathan Smith, Brookfield

FAQs

Repair tracking questions, answered

How do you track a building repair from request to sign-off?

Capture the request, turn it into a work order, assign a contractor, follow the status in real time, then close it with notes, photos and costs. MYBOS does each step in one place, so every repair has a clear status and a record.

Who can raise a repair request in MYBOS?

Residents and staff can raise requests through the resident app or at the front desk, so nothing gets lost in a text thread or a passing conversation.

Can residents see the status of their request?

Yes. Residents can see progress on their requests, which cuts the follow-up calls and keeps the manager out of the middle.

Does the repair history stay on record?

Yes. Every job keeps its notes, photos, costs and contractor details automatically, so you have proof it was done and a history for the asset.

How do we get started?

Book a demo and we will show you how repairs flow through MYBOS, then help you set it up for your building.

What if a repair needs a specialist contractor?

You assign it to the right contractor from inside the job, and MYBOS checks their insurances and inductions first, so only compliant trades attend and the whole exchange stays on the record.

Never lose track of a repair again

Join over 200 organisations on MYBOS. Book a demo and see every job from request to sign-off.

Book a Demo